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Prevalence, predictors and economic consequences of no-shows

Overview of attention for article published in BMC Health Services Research, January 2016
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  • In the top 5% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#23 of 7,751)
  • High Attention Score compared to outputs of the same age (99th percentile)
  • High Attention Score compared to outputs of the same age and source (98th percentile)

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22 news outlets
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2 blogs
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3 X users
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1 Facebook page

Citations

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191 Dimensions

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274 Mendeley
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Title
Prevalence, predictors and economic consequences of no-shows
Published in
BMC Health Services Research, January 2016
DOI 10.1186/s12913-015-1243-z
Pubmed ID
Authors

Parviz Kheirkhah, Qianmei Feng, Lauren M. Travis, Shahriar Tavakoli-Tabasi, Amir Sharafkhaneh

Abstract

Patients not attending to clinic appointments (no-show) significantly affects delivery, cost of care and resource planning. We aimed to evaluate the prevalence, predictors and economic consequences of patient no-shows. This is a retrospective cohort study using administrative databases for fiscal years 1997-2008. We searched administrative databases for no-show frequency and cost at a large medical center. In addition, we estimated no-show rates and costs in another 10 regional hospitals. We studied no-show rates in primary care and various subspecialty settings over a 12-year period, the monthly and seasonal trends of no-shows, the effects of implementing a reminder system and the economic effects of missed appointments. The mean no-show rate was 18.8 % (2.4 %) in 10 main clinics with highest occurring in subspecialist clinics. No-show rate in the women clinic was higher and the no-show rate in geriatric clinic was lower compared to general primary care clinic (PCP). The no-show rate remained at a high level despite its reduction by a centralized phone reminder (from 16.3 % down to 15.8 %). The average cost of no-show per patient was $196 in 2008. Our data indicates that no-show imposed a major burden on this health care system. Further, implementation of a reminder system only modestly reduced the no-show rate.

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Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 274 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
New Zealand 1 <1%
United States 1 <1%
Unknown 272 99%

Demographic breakdown

Readers by professional status Count As %
Student > Master 45 16%
Researcher 32 12%
Student > Doctoral Student 28 10%
Student > Bachelor 25 9%
Student > Postgraduate 20 7%
Other 49 18%
Unknown 75 27%
Readers by discipline Count As %
Medicine and Dentistry 76 28%
Nursing and Health Professions 33 12%
Computer Science 16 6%
Psychology 9 3%
Social Sciences 9 3%
Other 40 15%
Unknown 91 33%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 187. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 18 November 2022.
All research outputs
#181,293
of 23,138,859 outputs
Outputs from BMC Health Services Research
#23
of 7,751 outputs
Outputs of similar age
#3,363
of 397,273 outputs
Outputs of similar age from BMC Health Services Research
#2
of 105 outputs
Altmetric has tracked 23,138,859 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 99th percentile: it's in the top 5% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 7,751 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 7.8. This one has done particularly well, scoring higher than 99% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 397,273 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 99% of its contemporaries.
We're also able to compare this research output to 105 others from the same source and published within six weeks on either side of this one. This one has done particularly well, scoring higher than 98% of its contemporaries.