Title |
Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece
|
---|---|
Published in |
BMC Health Services Research, December 2012
|
DOI | 10.1186/1472-6963-12-463 |
Pubmed ID | |
Authors |
Aristea Psilopanagioti, Fotios Anagnostopoulos, Efstratia Mourtou, Dimitris Niakas |
Abstract |
There is increasing evidence that psychological constructs, such as emotional intelligence and emotional labor, play an important role in various organizational outcomes in service sector. Recently, in the "emotionally charged" healthcare field, emotional intelligence and emotional labor have both emerged as research tools, rather than just as theoretical concepts, influencing various organizational parameters including job satisfaction. The present study aimed at investigating the relationships, direct and/or indirect, between emotional intelligence, the surface acting component of emotional labor, and job satisfaction in medical staff working in tertiary healthcare. |
X Demographics
Geographical breakdown
Country | Count | As % |
---|---|---|
United States | 2 | 29% |
Denmark | 1 | 14% |
Netherlands | 1 | 14% |
United Kingdom | 1 | 14% |
Unknown | 2 | 29% |
Demographic breakdown
Type | Count | As % |
---|---|---|
Members of the public | 6 | 86% |
Scientists | 1 | 14% |
Mendeley readers
Geographical breakdown
Country | Count | As % |
---|---|---|
Spain | 1 | <1% |
Denmark | 1 | <1% |
Pakistan | 1 | <1% |
South Africa | 1 | <1% |
Unknown | 225 | 98% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 44 | 19% |
Student > Ph. D. Student | 31 | 14% |
Student > Bachelor | 28 | 12% |
Student > Postgraduate | 14 | 6% |
Researcher | 13 | 6% |
Other | 46 | 20% |
Unknown | 53 | 23% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 46 | 20% |
Psychology | 39 | 17% |
Medicine and Dentistry | 25 | 11% |
Social Sciences | 24 | 10% |
Nursing and Health Professions | 11 | 5% |
Other | 27 | 12% |
Unknown | 57 | 25% |