A qualitative study of National Health Service (NHS) complaint-responses

Overview of attention for article published in BMC Health Services Research, July 2021

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RT @ph_wilson1: This is very interesting - qualitative research into the writing style/composition of NHS complaint responses. Well worth…

This is very interesting - qualitative research into the writing style/composition of NHS complaint responses. Well worth a read. #patientexperience @ClaireDepDDQN @DanaOli03761814 @janette_v https://t.co/3qEVzxF2kk

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