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The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse…

Overview of attention for article published in Trials, January 2013
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7 X users

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Title
The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM)
Published in
Trials, January 2013
DOI 10.1186/1745-6215-14-4
Pubmed ID
Authors

John L Campbell, Nicky Britten, Colin Green, Tim A Holt, Valerie Lattimer, Suzanne H Richards, David A Richards, Chris Salisbury, Rod S Taylor, Emily Fletcher

Abstract

Recent years have seen an increase in primary care workload, especially following the introduction of a new General Medical Services contract in 2004. Telephone triage and telephone consultation with patients seeking health care represent initiatives aimed at improving access to care. Some evidence suggests that such approaches may be feasible but conclusions regarding GP workload, cost, and patients' experience of care, safety, and health status are equivocal. The ESTEEM trial aims to assess the clinical- and cost-effectiveness of nurse-led computer-supported telephone triage and GP-led telephone triage, compared to usual care, for patients requesting same-day consultations in general practice.

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The data shown below were collected from the profiles of 7 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 174 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 3 2%
Spain 1 <1%
Switzerland 1 <1%
Unknown 169 97%

Demographic breakdown

Readers by professional status Count As %
Student > Master 32 18%
Researcher 25 14%
Student > Postgraduate 15 9%
Student > Ph. D. Student 14 8%
Student > Bachelor 14 8%
Other 41 24%
Unknown 33 19%
Readers by discipline Count As %
Medicine and Dentistry 47 27%
Nursing and Health Professions 33 19%
Social Sciences 15 9%
Psychology 7 4%
Computer Science 6 3%
Other 26 15%
Unknown 40 23%