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Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial

Overview of attention for article published in BMC Health Services Research, July 2013
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (57th percentile)

Mentioned by

twitter
3 tweeters

Citations

dimensions_citation
53 Dimensions

Readers on

mendeley
88 Mendeley
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Title
Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial
Published in
BMC Health Services Research, July 2013
DOI 10.1186/1472-6963-13-259
Pubmed ID
Authors

Rachel Reeves, Elizabeth West, David Barron

Abstract

England's extensive NHS patient survey programme has not fulfilled government promises of widespread improvements in patients' experiences, and media reports of poor nursing care in NHS hospitals are increasingly common. Impediments to the surveys' impact on the quality of nursing care may include: the fact that they are not ward-specific, so nurses claim "that doesn't happen on my ward"; nurses' scepticism about the relevance of patient feedback to their practice; and lack of prompt communication of results. The surveys' impact could be increased by: conducting ward-specific surveys; returning results to ward staff more quickly; including patients' written comments in reports; and offering nurses an opportunity to discuss the feedback. Very few randomised trials have been conducted to test the effectiveness of patient feedback on quality improvement and there have been few, if any, published trials of ward-specific patient surveys.

Twitter Demographics

The data shown below were collected from the profiles of 3 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 88 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 1 1%
Spain 1 1%
Unknown 86 98%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 17 19%
Student > Master 16 18%
Student > Bachelor 14 16%
Researcher 8 9%
Student > Doctoral Student 5 6%
Other 14 16%
Unknown 14 16%
Readers by discipline Count As %
Medicine and Dentistry 21 24%
Nursing and Health Professions 15 17%
Social Sciences 9 10%
Business, Management and Accounting 8 9%
Psychology 6 7%
Other 12 14%
Unknown 17 19%

Attention Score in Context

This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 09 October 2013.
All research outputs
#6,768,310
of 12,488,808 outputs
Outputs from BMC Health Services Research
#2,313
of 4,140 outputs
Outputs of similar age
#61,583
of 149,254 outputs
Outputs of similar age from BMC Health Services Research
#1
of 1 outputs
Altmetric has tracked 12,488,808 research outputs across all sources so far. This one is in the 44th percentile – i.e., 44% of other outputs scored the same or lower than it.
So far Altmetric has tracked 4,140 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 6.4. This one is in the 41st percentile – i.e., 41% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 149,254 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 57% of its contemporaries.
We're also able to compare this research output to 1 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them