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Measuring client satisfaction and the quality of family planning services: A comparative analysis of public and private health facilities in Tanzania, Kenya and Ghana

Overview of attention for article published in BMC Health Services Research, August 2011
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Title
Measuring client satisfaction and the quality of family planning services: A comparative analysis of public and private health facilities in Tanzania, Kenya and Ghana
Published in
BMC Health Services Research, August 2011
DOI 10.1186/1472-6963-11-203
Pubmed ID
Authors

Paul L Hutchinson, Mai Do, Sohail Agha

Abstract

Public and private family planning providers face different incentive structures, which may affect overall quality and ultimately the acceptability of family planning for their intended clients. This analysis seeks to quantify differences in the quality of family planning (FP) services at public and private providers in three representative sub-Saharan African countries (Tanzania, Kenya and Ghana), to assess how these quality differentials impact upon FP clients' satisfaction, and to suggest how quality improvements can improve contraceptive continuation rates.

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X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 416 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Tanzania, United Republic of 3 <1%
United States 3 <1%
Ghana 1 <1%
Indonesia 1 <1%
Bhutan 1 <1%
India 1 <1%
Unknown 406 98%

Demographic breakdown

Readers by professional status Count As %
Student > Master 96 23%
Researcher 50 12%
Student > Postgraduate 43 10%
Student > Ph. D. Student 35 8%
Student > Bachelor 34 8%
Other 76 18%
Unknown 82 20%
Readers by discipline Count As %
Medicine and Dentistry 131 31%
Social Sciences 58 14%
Nursing and Health Professions 55 13%
Business, Management and Accounting 17 4%
Agricultural and Biological Sciences 9 2%
Other 49 12%
Unknown 97 23%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 08 September 2011.
All research outputs
#17,646,807
of 22,651,245 outputs
Outputs from BMC Health Services Research
#6,237
of 7,570 outputs
Outputs of similar age
#100,433
of 123,973 outputs
Outputs of similar age from BMC Health Services Research
#58
of 74 outputs
Altmetric has tracked 22,651,245 research outputs across all sources so far. This one is in the 19th percentile – i.e., 19% of other outputs scored the same or lower than it.
So far Altmetric has tracked 7,570 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 7.6. This one is in the 15th percentile – i.e., 15% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 123,973 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 17th percentile – i.e., 17% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 74 others from the same source and published within six weeks on either side of this one. This one is in the 16th percentile – i.e., 16% of its contemporaries scored the same or lower than it.