Traumatic journeys; understanding the rhetoric of patients’ complaints

Overview of attention for article published in BMC Health Services Research, July 2018

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twitter: 3 X users

Citations

dimensions_citation: 9 Dimensions

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mendeley: 37 Mendeley

Summary X Dimensions citations

So far, Dimensions has found 9 publications that cite this research output.

9

The most recent citing publications are shown below. View all 9 publications that cite this research output on Dimensions.

Complaint management system and patient satisfaction in grassroots hospitals

Article in Medicine (February 2024)

Understanding healthcare professionals’ responses to patient complaints in secondary and tertiary care in the UK: A systematic review and behavioural analysis

Preprint in Research Square (November 2023)

A Pragmatic Analysis of Verbal Complaints in Recorded Conversations from the Saudi Ministry of Health Call Centre (937)

Article in Corpus Pragmatics (April 2023)

This page shows the most recent citations of this research output.

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