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‘I wish someone watched me interview:’ medical student insight into observation and feedback as a method for teaching communication skills during the clinical years

Overview of attention for article published in BMC Medical Education, November 2016
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Title
‘I wish someone watched me interview:’ medical student insight into observation and feedback as a method for teaching communication skills during the clinical years
Published in
BMC Medical Education, November 2016
DOI 10.1186/s12909-016-0813-z
Pubmed ID
Authors

Heather Schopper, Marcy Rosenbaum, Rick Axelson

Abstract

Experts suggest observation and feedback is a useful tool for teaching and evaluating medical student communication skills during the clinical years. Failing to do this effectively risks contributing to deterioration of students' communication skills during the very educational period in which they are most important. While educators have been queried about their thoughts on this issue, little is known about what this process is like for learners and if they feel they get educational value from being observed. This study explored student perspectives regarding their experiences with clinical observation and feedback on communication skills. A total of 125 senior medical students at a U.S. medical school were interviewed about their experiences with observation and feedback. Thematic analysis of interview data identified common themes among student responses. The majority of students reported rarely being observed interviewing, and they reported receiving feedback even less frequently. Students valued having communication skills observed and became more comfortable with observation the more it occurred. Student-identified challenges included supervisor time constraints and grading based on observation. Most feedback focused on information gathering and was commonly delayed until well after the observed encounter. Eliciting students' perspectives on the effect of observation and feedback on the development of their communication skills is a unique way to look at this topic, and brings to light many student-identified obstacles and opportunities to maximize the educational value of observation and feedback for teaching communication, including increasing the number of observations, disassociating observation from numerically scored evaluation, training faculty to give meaningful feedback, and timing the observation/feedback earlier in clerkships.

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Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 104 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 104 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 19 18%
Lecturer 8 8%
Student > Bachelor 8 8%
Researcher 6 6%
Student > Postgraduate 6 6%
Other 26 25%
Unknown 31 30%
Readers by discipline Count As %
Medicine and Dentistry 44 42%
Nursing and Health Professions 10 10%
Social Sciences 5 5%
Psychology 4 4%
Agricultural and Biological Sciences 3 3%
Other 6 6%
Unknown 32 31%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 14 November 2016.
All research outputs
#14,869,124
of 22,901,818 outputs
Outputs from BMC Medical Education
#2,151
of 3,339 outputs
Outputs of similar age
#188,250
of 313,012 outputs
Outputs of similar age from BMC Medical Education
#38
of 56 outputs
Altmetric has tracked 22,901,818 research outputs across all sources so far. This one is in the 33rd percentile – i.e., 33% of other outputs scored the same or lower than it.
So far Altmetric has tracked 3,339 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 6.3. This one is in the 32nd percentile – i.e., 32% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 313,012 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 37th percentile – i.e., 37% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 56 others from the same source and published within six weeks on either side of this one. This one is in the 30th percentile – i.e., 30% of its contemporaries scored the same or lower than it.