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Telemedicine consultation for emergency patients’ attention: a clinical experience from a high complex university hospital from Latin America

Overview of attention for article published in BMC Health Services Research, May 2023
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (62nd percentile)
  • Above-average Attention Score compared to outputs of the same age and source (55th percentile)

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Title
Telemedicine consultation for emergency patients’ attention: a clinical experience from a high complex university hospital from Latin America
Published in
BMC Health Services Research, May 2023
DOI 10.1186/s12913-023-09520-6
Pubmed ID
Authors

Laura Libreros-Peña, Jaime A. Quintero, Arnold Gelves, Juliana Alarcón, Sergio Morales, María Fernanda Escobar, Andres M. Valencia, Sara Guzmán, Julio Diez-Sepulveda

Abstract

As a result of the new coronavirus pandemic, a highly complex academic hospital in Latin America implemented a telemedicine service for the care of obstetric, pediatric, and adult patients. In 2020, regional emergency services collapsed due to the increase in demand for care, generating the need to open expansion services and seek strategies to provide timely care to consulting patients. We retrospectively describe the clinical experience of patients who consulted the emergency department via telemedicine across a videoconference tool using digital platforms. A descriptive study with retrospective data collection was conducted to describe the implementation of the teleconsultation care model for patients. We constructed the clinical process indicators to evaluate the model. A total of 4652 teleconsultations were registered. Telemedicine consultation was above 50% in the country and department and above 90% in Cali city. The average waiting time for care was estimated to be 1:59:52 h. A total of 275 patients were transferred to the emergency room after consultation. The principal reasons for consultation in the institutional telemedicine program were respiratory and gastrointestinal symptoms. Teleconsultations related to SARS-COV 2 infections reported 3775 patients (3127 with unidentified virus and 648 with the identified virus). Telemedicine is a tool that provides support and guidance to patients who consult emergency departments, reducing barriers to access health care and decreasing emergency department collapse.

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The data shown below were collected from the profiles of 3 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 20 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 20 100%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 3 15%
Student > Master 2 10%
Lecturer 1 5%
Unspecified 1 5%
Researcher 1 5%
Other 1 5%
Unknown 11 55%
Readers by discipline Count As %
Medicine and Dentistry 3 15%
Nursing and Health Professions 3 15%
Arts and Humanities 1 5%
Unspecified 1 5%
Sports and Recreations 1 5%
Other 1 5%
Unknown 10 50%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 15 June 2023.
All research outputs
#8,142,437
of 24,417,958 outputs
Outputs from BMC Health Services Research
#4,051
of 8,241 outputs
Outputs of similar age
#130,643
of 365,413 outputs
Outputs of similar age from BMC Health Services Research
#83
of 185 outputs
Altmetric has tracked 24,417,958 research outputs across all sources so far. This one is in the 44th percentile – i.e., 44% of other outputs scored the same or lower than it.
So far Altmetric has tracked 8,241 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 8.2. This one is in the 45th percentile – i.e., 45% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 365,413 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 62% of its contemporaries.
We're also able to compare this research output to 185 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 55% of its contemporaries.