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Developing and implementing a service charter for an integrated regional stroke service: an exploratory case study

Overview of attention for article published in BMC Health Services Research, March 2014
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (51st percentile)
  • Average Attention Score compared to outputs of the same age and source

Mentioned by

twitter
5 tweeters

Citations

dimensions_citation
4 Dimensions

Readers on

mendeley
43 Mendeley
Summary Twitter Dimensions citations
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Title
Developing and implementing a service charter for an integrated regional stroke service: an exploratory case study
Published in
BMC Health Services Research, March 2014
DOI 10.1186/1472-6963-14-141
Pubmed ID
24678839
Authors

Jean-Pierre Thomassen, Kees Ahaus, Steven Van de Walle

Abstract

Based on practices in commercial organizations and public services, healthcare organizations are using service charters to inform patients about the quality of service they can expect and to increase patient-centeredness. In the Netherlands, an integrated regional stroke service involving five organizations has developed and implemented a single service charter. The purpose of this study is to determine the organizational enablers for the effective development and implementation of this service charter.

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Twitter Demographics

The data shown below were collected from the profiles of 5 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 43 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 1 2%
United States 1 2%
Unknown 41 95%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 8 19%
Researcher 7 16%
Student > Master 6 14%
Unspecified 4 9%
Other 3 7%
Other 11 26%
Unknown 4 9%
Readers by discipline Count As %
Medicine and Dentistry 8 19%
Social Sciences 7 16%
Nursing and Health Professions 6 14%
Unspecified 4 9%
Business, Management and Accounting 4 9%
Other 9 21%
Unknown 5 12%

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 03 July 2014.
All research outputs
#13,173,958
of 22,751,628 outputs
Outputs from BMC Health Services Research
#4,444
of 7,615 outputs
Outputs of similar age
#108,146
of 225,168 outputs
Outputs of similar age from BMC Health Services Research
#71
of 139 outputs
Altmetric has tracked 22,751,628 research outputs across all sources so far. This one is in the 41st percentile – i.e., 41% of other outputs scored the same or lower than it.
So far Altmetric has tracked 7,615 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 7.7. This one is in the 40th percentile – i.e., 40% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 225,168 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 51% of its contemporaries.
We're also able to compare this research output to 139 others from the same source and published within six weeks on either side of this one. This one is in the 45th percentile – i.e., 45% of its contemporaries scored the same or lower than it.

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