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Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff

Overview of attention for article published in BMC Health Services Research, September 2015
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Title
Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff
Published in
BMC Health Services Research, September 2015
DOI 10.1186/s12913-015-1016-8
Pubmed ID
Authors

Su-Yueh Chen, Wen-Chuan Wu, Ching-Sheng Chang, Chia-Tzu Lin, Jung-Yuan Kung, Hui-Ching Weng, Yu-Tz Lin, Shu-I Lee

Abstract

It is of importance and urgency for hospitals to retain excellent nursing staff in order to improve patient satisfaction and hospital performance. However, it was found that simply increasing the salary is not the best method to resolve the problem of lacking nursing staff; it is necessary to focus on the impact of non-monetary factors. The delicate relationship between organizational justice, organizational trust, organizational identification, and organizational commitment requires investigation and clarification from more studies if application in nursing practice is to be expected. Therefore, this study was to investigate how the organizational justice perception could affect nurses' organizational trust and organizational identification, and whether the organizational trust and organizational identification could encourage nurses to willingly remain in their jobs and commit themselves to the hospitals. A cross-sectional design was used. Questionnaires were distributed in 2013 to a convenience sample of 400 registered nurses in one teaching hospital in Taiwan: 392 were retrieved. Of these, 386 questionnaires were valid, which was a 96.5 % response rate. The SPSS 17.0 and Amos 17.0 (structural equation modeling) statistical software packages were used for data analysis. The organizational justice perceived by nurses significantly and positively affects their organizational trust (γ11 = 0.49) and organizational identification (γ21 = 0.58). Organizational trust (β31 = 0.62) and organizational identification (β32 = 0.53) significantly and positively affect organizational commitment. Hospital managers can enhance the service concepts and attitudes of frontline nursing personnel by maximizing organizational justice, organizational trust and organizational identification. Nursing personnel would then be motivated to provide feedback to the attention and care provided by hospital management by demonstrating substantial improvements in their extra-role performance. Improved service concepts and attitudes would also facilitate teamwork among colleagues, boost the morale of the nursing faculty and reduce resignations and career changes.

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Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 411 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Portugal 2 <1%
Pakistan 1 <1%
Egypt 1 <1%
Unknown 407 99%

Demographic breakdown

Readers by professional status Count As %
Student > Master 70 17%
Student > Ph. D. Student 40 10%
Student > Bachelor 28 7%
Student > Doctoral Student 26 6%
Researcher 18 4%
Other 57 14%
Unknown 172 42%
Readers by discipline Count As %
Business, Management and Accounting 77 19%
Social Sciences 30 7%
Nursing and Health Professions 28 7%
Psychology 27 7%
Medicine and Dentistry 21 5%
Other 50 12%
Unknown 178 43%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 10 September 2015.
All research outputs
#21,264,673
of 23,881,329 outputs
Outputs from BMC Health Services Research
#7,442
of 7,949 outputs
Outputs of similar age
#230,676
of 270,243 outputs
Outputs of similar age from BMC Health Services Research
#133
of 138 outputs
Altmetric has tracked 23,881,329 research outputs across all sources so far. This one is in the 1st percentile – i.e., 1% of other outputs scored the same or lower than it.
So far Altmetric has tracked 7,949 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 8.0. This one is in the 1st percentile – i.e., 1% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 270,243 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 1st percentile – i.e., 1% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 138 others from the same source and published within six weeks on either side of this one. This one is in the 1st percentile – i.e., 1% of its contemporaries scored the same or lower than it.