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The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites

Overview of attention for article published in BMC Health Services Research, December 2010
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3 X users

Citations

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75 Dimensions

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152 Mendeley
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Title
The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites
Published in
BMC Health Services Research, December 2010
DOI 10.1186/1472-6963-10-332
Pubmed ID
Authors

Swantje Reimann, Daniel Strech

Abstract

Information on patient experience and satisfaction with individual physicians could play an important role for performance measures, improved health care and health literacy. Physician rating sites (PRSs) bear the potential to be a widely available source for this kind of information. However, patient experience and satisfaction are complex constructs operationalized by multiple dimensions. The way in which PRSs allow users to express and rate patient experience and satisfaction could likely influence the image of doctors in society and the self-understanding of both doctors and patients. This study examines the extent to which PRSs currently represent the constructs of patient experience and satisfaction.

X Demographics

X Demographics

The data shown below were collected from the profiles of 3 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 152 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 5 3%
France 1 <1%
Netherlands 1 <1%
Spain 1 <1%
United States 1 <1%
Unknown 143 94%

Demographic breakdown

Readers by professional status Count As %
Researcher 26 17%
Student > Ph. D. Student 25 16%
Student > Master 21 14%
Student > Bachelor 13 9%
Student > Doctoral Student 11 7%
Other 27 18%
Unknown 29 19%
Readers by discipline Count As %
Medicine and Dentistry 51 34%
Nursing and Health Professions 21 14%
Business, Management and Accounting 13 9%
Social Sciences 12 8%
Computer Science 6 4%
Other 16 11%
Unknown 33 22%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 July 2012.
All research outputs
#13,013,104
of 22,663,150 outputs
Outputs from BMC Health Services Research
#4,350
of 7,574 outputs
Outputs of similar age
#132,381
of 180,188 outputs
Outputs of similar age from BMC Health Services Research
#17
of 29 outputs
Altmetric has tracked 22,663,150 research outputs across all sources so far. This one is in the 42nd percentile – i.e., 42% of other outputs scored the same or lower than it.
So far Altmetric has tracked 7,574 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 7.6. This one is in the 41st percentile – i.e., 41% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 180,188 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 26th percentile – i.e., 26% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 29 others from the same source and published within six weeks on either side of this one. This one is in the 41st percentile – i.e., 41% of its contemporaries scored the same or lower than it.