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The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites

Overview of attention for article published in BMC Health Services Research, December 2010
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (56th percentile)
  • Good Attention Score compared to outputs of the same age and source (72nd percentile)

Mentioned by

twitter
3 tweeters

Citations

dimensions_citation
70 Dimensions

Readers on

mendeley
148 Mendeley
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Title
The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites
Published in
BMC Health Services Research, December 2010
DOI 10.1186/1472-6963-10-332
Pubmed ID
Authors

Swantje Reimann, Daniel Strech

Abstract

Information on patient experience and satisfaction with individual physicians could play an important role for performance measures, improved health care and health literacy. Physician rating sites (PRSs) bear the potential to be a widely available source for this kind of information. However, patient experience and satisfaction are complex constructs operationalized by multiple dimensions. The way in which PRSs allow users to express and rate patient experience and satisfaction could likely influence the image of doctors in society and the self-understanding of both doctors and patients. This study examines the extent to which PRSs currently represent the constructs of patient experience and satisfaction.

Twitter Demographics

The data shown below were collected from the profiles of 3 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 148 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 5 3%
France 1 <1%
Netherlands 1 <1%
Spain 1 <1%
United States 1 <1%
Unknown 139 94%

Demographic breakdown

Readers by professional status Count As %
Researcher 27 18%
Student > Ph. D. Student 25 17%
Student > Master 21 14%
Student > Bachelor 12 8%
Student > Doctoral Student 11 7%
Other 25 17%
Unknown 27 18%
Readers by discipline Count As %
Medicine and Dentistry 49 33%
Nursing and Health Professions 20 14%
Business, Management and Accounting 13 9%
Social Sciences 12 8%
Computer Science 6 4%
Other 17 11%
Unknown 31 21%

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 July 2012.
All research outputs
#6,517,580
of 12,372,945 outputs
Outputs from BMC Health Services Research
#2,152
of 4,083 outputs
Outputs of similar age
#50,906
of 116,859 outputs
Outputs of similar age from BMC Health Services Research
#9
of 37 outputs
Altmetric has tracked 12,372,945 research outputs across all sources so far. This one is in the 46th percentile – i.e., 46% of other outputs scored the same or lower than it.
So far Altmetric has tracked 4,083 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 6.4. This one is in the 46th percentile – i.e., 46% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 116,859 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 56% of its contemporaries.
We're also able to compare this research output to 37 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 72% of its contemporaries.