Measuring the impact of dental service quality on revisit intention using an extended SERVQUAL model
Article in Frontiers in Oral Health (April 2024)
The most recent citing publications are shown below. View all 8 publications that cite this research output on Dimensions.
Evaluation of relational factor in patient satisfaction with the treatment received by dental students
Article in European Journal Of Dental Education (November 2023)
A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic - taking a regional teaching hospital in Taiwan as an example
Article in BMC Health Services Research (December 2022)