Patient expectations of fair complaint handling in hospitals: empirical data

Overview of attention for article published in BMC Health Services Research, December 2006

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policy: 1 policy source

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dimensions_citation: 62 Dimensions

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mendeley: 76 Mendeley

Summary Policy documents Dimensions citations

So far, Dimensions has found 62 publications that cite this research output.

62

The most recent citing publications are shown below. View all 62 publications that cite this research output on Dimensions.

Performance of Large Language Models in Patient Complaint Resolution: A single-blind comparative evaluation (Preprint)

Preprint in JMIR Preprints (January 2024)

A Pragmatic Analysis of Verbal Complaints in Recorded Conversations from the Saudi Ministry of Health Call Centre (937)

Article in Corpus Pragmatics (April 2023)

Patient Complaints to the Saudi Medical Call Center: Representative Response Strategies

Article in Health Communication (March 2023)

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