This palliative care evaluation model defines the starting point for service user experience as when a person first need the service, not when they first access it. How much would this amplify unmet need in inclusion health groups if we did the same? https
RT @InAdvance_eu: Check this out 👉 Introducing the trajectory Touchpoint technique: a systematic methodology for capturing the service expe…
RT @InAdvance_eu: Check this out 👉 Introducing the trajectory Touchpoint technique: a systematic methodology for capturing the service expe…
RT @InAdvance_eu: Check this out 👉 Introducing the trajectory Touchpoint technique: a systematic methodology for capturing the service expe…