Understanding healthcare professionals’ responses to patient complaints in secondary and tertiary care in the UK: A systematic review and behavioural analysis
Preprint in Research Square (November 2023)
The most recent citing publications are shown below. View all 7 publications that cite this research output on Dimensions.
Impact of primary to secondary care data sharing on care quality in NHS England hospitals
Article in npj Digital Medicine (August 2023)
A decade after Francis: is the NHS safer and more open?
Article in The BMJ (March 2023)